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Frequently Asked Questions

ResQ

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Healthcare Services & Treatments

We offer a wide range of healthcare services including general medicine, cardiology, pediatrics, emergency care, diagnostics, and preventive health programs—all delivered by experienced medical professionals.

In most cases, no referral is required. However, depending on your condition and insurance provider, a referral may be recommended for specialized treatments.

Our support team can guide you based on your symptoms and needs. You can also book a general consultation, and our doctors will refer you to the appropriate specialist.

Yes, we strongly focus on preventive care including routine checkups, screenings, lifestyle consultations, and wellness programs to help you stay healthy.

Emergency Care & Support

Yes, our emergency department operates 24/7 to ensure immediate care during critical situations.

Our emergency response team is trained to act immediately, with rapid dispatch and minimal response time depending on your location.

Yes, we provide fully equipped ambulance services with trained paramedics for safe and fast patient transport.

Call our emergency number immediately or visit the nearest emergency center. Our team will guide you and provide immediate assistance.

Doctors & Appointments

You can book an appointment online through our website, call our support team, or visit the hospital directly.

Yes, you can select your preferred doctor based on specialization, availability, and experience.

Yes, we offer telehealth services for virtual consultations, making healthcare accessible from the comfort of your home.

Absolutely. You can reschedule or cancel appointments easily through your account or by contacting our support team.

Treatment & Patient Care

Yes, all treatments follow strict medical guidelines and are performed by licensed professionals using certified equipment.

Yes, every patient receives a customized treatment plan based on their medical history, condition, and health goals.

We follow advanced safety protocols, hygiene standards, and continuous monitoring to ensure the highest level of patient care.

Yes, we provide ongoing support, follow-ups, and recovery monitoring to ensure long-term health outcomes.

Billing, Insurance & Pricing

Yes, we work with most major insurance providers. Please contact us to confirm your specific coverage.

No, we maintain transparent pricing with no hidden costs. All charges are communicated clearly before treatment.

Yes, we provide multiple payment options and flexible plans depending on the treatment.

Yes, our team can provide a detailed cost estimate after initial consultation.

Booking & Consultation

You can reach us via phone, email, or live chat available on our website.

Our general services operate from 8 AM to 10 PM, while emergency services are available 24/7.

Yes, we provide home visits, nursing care, and remote monitoring services for eligible patients.

You can book a general consultation, and our doctors will evaluate your condition and guide you to the right care.